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Terms of Service

Last updated: March 9, 2026

1. Agreement to Terms

These Terms are entered into between you and Claim Tamer LLC.
By using our app, you're agreeing to these Terms. Please read them carefully. If you don't agree with them, you shouldn't use the app.

2. Who Can Use the Service

Claim Tamer is intended to be used by individuals over the age of 18. By using the app, you confirm that you can form a binding contract with us and that you'll comply with these Terms and all applicable laws.

3. Your Account

  • Keep your login credentials secure.
  • You're responsible for all activity under your account.
  • Let us know immediately if you suspect unauthorized access.
  • One person or entity per account unless explicitly authorized.

4. Subscription and Payments

  • Payment is required for access to our services.
  • All fees are in USD unless otherwise specified.
  • We may change our fees with 30 days notice.
  • You can cancel your subscription at any time.
  • No refunds for partial months of service.
  • We reserve the right to suspend or restrict access to the service for non-payment or billing issues.

5. Data Storage and Retention

We want to be crystal clear about how we handle your data:
  • Active Claims: All existing claim data is accessible while your subscription is active.
  • Closed Claims: You can access closed claims for 18 months after closure.
  • After Subscription:
    • Data is retained for 6 months after subscription expiration.
    • If your subscription is not reactivated within the 6-month period, all data will be permanently deleted at the end of that period.
  • We are not responsible for any data loss resulting from failure to maintain an active subscription or export data within the retention period.

6. Your Content

When you upload content to our platform:

  • You retain ownership of your content.
  • You grant us the right to store and process it to provide our services.
  • You confirm you have the right to share any content you upload.
  • You're responsible for ensuring your content doesn't violate any laws or rights.

7. Prohibited Uses

Please don't:

  • Use the service for anything illegal.
  • Share account access with other users.
  • Try to break or hack the service.
  • Upload malicious code or content.
  • Harass other users or interfere with their use of the service.

8. Intellectual Property

The Claim Tamer software, platform, design, features, trademarks, logos, and related intellectual property are owned by Claim Tamer, LLC and protected by applicable copyright, trademark, and other laws.

You may not...

  • Copy or reproduce the software

  • Reverse engineer or decompile the Service

  • Modify or distribute the software

  • Create derivative works based on the Service

...without prior written permission.

9. Service Availability and Changes

  • We strive for 99.9% uptime but don't guarantee uninterrupted service.
  • We may update features with reasonable notice.
  • We'll notify you about significant changes to these Terms.
  • We may discontinue the service with reasonable notice.

10. Limitation of Liability

While we work hard to provide a reliable service:

  • We provide the service "as is". We make no warranties, express or implied, including any warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • We're not liable for any indirect or consequential damages.
  • Our total liability is limited to the amount you've paid us in the last 6 months.
  • We're not responsible for events beyond our reasonable control.

11. Security and Privacy

  • We implement industry-standard security measures.
  • We don't sell your personal information.
  • Review our Privacy Policy for detailed information about data handling.
  • You are responsible for maintaining appropriate administrative, technical, and operational safeguards within your organization, including controlling user access, managing permissions, and ensuring that only authorized individuals access your data.
  • Claim Tamer is not responsible for security incidents resulting from user misconfiguration, improper access controls, or unauthorized sharing of account credentials or data.
  • You are responsible for completing any required security steps, including two-factor authentication (2FA), to access and use the service. Claim Tamer is not responsible for inability to access the service due to failure to complete required security setup.

12. Data Access Control

  • All data stored within the Claim Tamer platform is restricted to authenticated users and is not publicly accessible by default.
  • Users may only access data associated with their own account or organization.
  • Unauthorized access to other users’ data is prohibited and technically restricted by the platform.
  • Claim Tamer enforces access controls to ensure that data is only accessible to authorized users through secure authentication mechanisms, including multi-factor authentication where required.

13. Public or Shared Access Links

  • The platform may allow certain content to be shared via direct links. You are responsible for controlling access to any shared links and for ensuring that such links are only provided to authorized recipients.
  • Claim Tamer does not guarantee the security of content accessed through shared links and is not responsible for unauthorized access resulting from link sharing by users.
  • You agree not to share sensitive, confidential, or regulated information through publicly accessible links unless appropriate safeguards are in place.

14. Termination

  • Either party can end this agreement:
  • You can cancel your subscription anytime.
  • We may terminate service if you violate these Terms.
  • We may suspend service for non-payment.
  • You can export your data before termination.
  • Upon termination, your right to access the service will immediately cease.

15. Dispute Resolution

  • If there's a problem:
  • Contact us first - we'll try to resolve it directly.
  • If we’re unable to resolve the issue together, any dispute, claim, or controversy related to these Terms or your use of the service will be resolved through binding individual arbitration in Sacramento County, California.
  • Arbitration will be handled by a recognized arbitration provider and will take place on an individual basis only. By agreeing to these Terms, you waive the right to participate in a class action lawsuit or class-wide arbitration.
  • Each party will be responsible for their own costs and attorneys’ fees unless otherwise required by law.
  • These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

16. Contact Information

If you have questions about these Terms, you can contact us at:

Email:claimtamer@gmail.com

Claim Tamer
2108 N Street
Sacramento, CA 95816